Shipping
After you place your order, we keep things moving with the same thoughtful care that started it all. Each package is securely sealed and sent in discreet, plain wrapping – no labels or clues about what’s inside. It’s quiet, private and carefully handled.
You decide how quickly you’d like it delivered:
- Prefer a slower, budget-friendly option? Our standard delivery is reliable and steady, with most orders arriving in about two to three weeks. And if your total reaches $200 or above, we’ll take care of the shipping costs.
- In a hurry? Our priority shipping offers a faster, trackable service that usually arrives within seven to ten business days. Spend $300 or more, and we’ll cover that shipping, too. You’ll receive updates as your order makes its way to you, so you’re never left guessing.
We keep a close watch on your order from the moment it’s placed until it reaches you. Our team stays attentive, ready to step in if anything needs fixing or adjusting along the way. For us, delivery is an important part of the service you can trust.
Payment
You can pay using major credit or debit cards like Visa, MasterCard, or American Express. It’s a quick and direct method, and your payment is confirmed on the spot. If you’d rather use your bank, e-checks are available too – they work like paper checks but are processed online for added convenience.
For those who prefer a more private or modern approach, Bitcoin is also an option. It works well for international orders and adds an extra layer of discretion during checkout. Whichever method you choose, your payment is protected with strong encryption and careful handling at every step – so you can feel secure and supported throughout the process.
Refund
If something goes off course – maybe something’s damaged, missing, or not what you expected – you won’t be stuck in a frustrating process. Our team is here to listen, understand, and make things right in a way that feels fair and respectful.
If your order hasn’t shipped yet, you’re free to cancel it. No questions asked. You’ll get a full refund, quickly and easily. Once your package is on its way, the approach shifts slightly. If there’s an issue – damaged packaging, an item mix-up, or something left out – reach out within 30 days. We’ll go through it together and find a solution that feels right – this could mean a refund, store credit, or sending out a replacement with extra care.
Refunds usually arrive in your account within five to seven business days through the same payment method you used. Sometimes, we may ask for a photo – not to complicate things, but to better understand the situation and help avoid similar problems in the future. Due to safety rules, we can’t take back opened medication, but if something feels off, talk to us. We’ll always aim to find a way forward together.